Enter Your Username
If you know your username and have previously established security questions, you can reset your password online.

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If you are a first time user, or you have tried to reset your password several times but cannot remember the answers to your security questions, contact your NaviNet Security Officer.

Only an active Security Officer can reset your password. Not sure who your Security Officer is? Learn More

If you are the only NaviNet user in your office, contact NaviNet Customer Support at 888-482-8057.
  • Monday through Friday, 8 a.m. - 11 p.m. EST
  • Saturdays, 8 a.m. - 3 p.m. EST
For TDD, call 800-480-1419.