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Getting Started with NaviNet

Some users are experiencing issues viewing the NaviNet Home Page and Plan Central with Internet Explorer. The Internet Explorer Compatibility View setting must not be enabled for NaviNet.

Refer to the Why is My Home Page Blank guide for detailed instructions on configuring your browser to work with NaviNet.

Please keep in mind if you are a user in the new NaviNet User Interface, you also have multi-browser compatibility with Firefox, Google Chrome and Safari for Mac.



Multi-Browser Compatibility Is Here!

We have some exciting news to share. Over the past couple of months, NaviNet has been performing upgrades to make NaviNet accessible through Google Chrome, Firefox, and Safari for Mac along with Internet Explorer. Your office will be notified via email when it is ready to be upgraded.

Thanks for your continued support of NaviNet!



COMING SOON: A New NaviNet User Interface!

Throughout 2014 and early 2015, NaviNet will be performing ongoing user upgrades to an exciting new user interface (UI). This new UI will be easier to navigate and will provide your office with improved messaging and workflow management. NaviNet will notify you well in advance before these enhancements are implemented.

What Do You Need to Do?

No action is necessary. NaviNet will automatically make this seamless upgrade for you. Look for a NaviNet email with further details prior to this transition.


NaviNet Drug Authorizations

Join the Thousands of Offices Using NaviNet Drug Authorizations

Use NaviNet Drug Authorizations to submit drug prior authorizations (PAs) to most health plans. Thousands of offices like yours have saved countless hours per week switching to online PAs. It's fast, free, and easy to use. What's more, it reduces administrative burden, paperwork, and time on phone calls by electronically submitting the right form to the right plan.

To learn more about this great solution, click here.

Are You Sharing Login Credentials?

HIPAA guidelines prohibit users from sharing login information. If you are sharing login credentials, please contact your NaviNet Security Officer to be added as a user. Don't know the name of your Security Officer? Log in and go to My Account and click My Security. There is no additional charge for adding users.


Are You In The Loop?

ImageMake sure you don't miss out on our important updates. Update your email address today by logging in and going to My Account and clicking About Me to receive important updates and information.